Terms and Conditions of Sunray Hato

Effective Date: December 31, 2024

These Terms and Conditions (“Terms”) govern your use of the website and services provided by Sunray Hato. By accessing or using our website sunrayhato.net, placing an order, or engaging with our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use our website or services.

1. Acceptance of Terms

By using our website and making a purchase, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. Sunray Hato reserves the right to update or modify these Terms at any time, and such changes will be effective immediately upon posting.

2. Products and Services

We offer a wide range of products, including [list of products], available for sale through our website. Product descriptions, prices, and availability are subject to change without notice. We strive to ensure that all information on the website is accurate; however, we cannot guarantee that there will be no errors or omissions.

3. Account Registration and Security

To make a purchase, you may be required to create an account with Sunray Hato. You agree to provide accurate and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account.

If you suspect any unauthorized access to your account, please contact us immediately at info@sunrayhato.net.

4. Orders and Payment

  • Order Acceptance: All orders placed through the website are subject to acceptance by Sunray Hato. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of fraud, product availability issues, or pricing errors.
  • Pricing: All prices on the website are listed in USD and are subject to change without prior notice. Taxes and shipping fees may apply and will be added at checkout.
  • Payment Methods: We accept various payment methods, including credit/debit cards and bank transfers. Payment must be made in full before an order is processed and shipped.

5. Shipping and Delivery

  • Shipping Policy: We offer domestic and international shipping. Shipping costs are calculated based on the size, weight, and destination of the order.
  • Delivery Time: Delivery times vary depending on the shipping method and destination. Estimated delivery times will be provided at checkout.
  • Shipping Delays: While we strive to ensure timely delivery, we cannot be held responsible for delays caused by external factors such as customs, weather, or third-party courier issues.

6. Returns and Refunds

  • Return Policy: Customers may return products within 14 days of receiving the item if it is defective, damaged, or not as described. To initiate a return, please contact our customer service team at info@sunrayhato.net.
  • Refund Process: Once the returned item is received and inspected, we will process your refund. Refunds will be issued to the original payment method.
  • Non-returnable Items: Certain products, such as perishable goods or customized items, may not be eligible for return or refund.

7. Privacy and Data Protection

Sunray Hato is committed to protecting your privacy. We collect and use your personal information solely for processing orders, improving our services, and communicating with you. For more details, please refer to our Privacy Policy.

8. Intellectual Property

All content on the Sunray Hato website, including but not limited to logos, images, text, graphics, and product descriptions, is the property of Sunray Hato or its licensors and is protected by copyright and trademark laws. You may not reproduce, modify, or distribute any content from the website without prior written consent from Sunray Hato.

9. Limitation of Liability

Sunray Hato will not be liable for any indirect, incidental, special, or consequential damages arising out of the use or inability to use our website or products, including but not limited to loss of profits or business interruption.

Our total liability in connection with any purchase from Sunray Hato will be limited to the amount paid for the product(s) in question.

10. Indemnification

You agree to indemnify and hold Sunray Hato, its directors, employees, and affiliates harmless from any claim, demand, or damages, including legal fees, arising out of your use of the website or any breach of these Terms.

11. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Texas, United States. Any disputes arising from or related to these Terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association (AAA).

12. Termination

Sunray Hato reserves the right to suspend or terminate your account and access to our services at any time, without notice, if we believe you have violated these Terms or engaged in any fraudulent or harmful activity.

13. Force Majeure

Sunray Hato will not be liable for any failure or delay in performance of its obligations under these Terms due to circumstances beyond our reasonable control, including, but not limited to, natural disasters, strikes, or technical issues.

For any questions or concerns about these Terms and Conditions, please contact us at:

Sunray Hato

We thank you for choosing Sunray Hato and hope you enjoy your shopping experience!