Payment Policy of Sunray Hato

Effective Date: December 31, 2024

At Sunray Hato, we aim to provide a seamless and secure payment experience for our customers. By placing an order with us, you agree to the following terms regarding payment.

1. Accepted Payment Methods

We accept the following methods of payment for purchases made on our website:

      • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit and debit cards.
      • Bank Transfers: Customers can choose to pay via bank transfer. Details will be provided during checkout.
      • Cash on Delivery (COD): Available in select areas. Please check eligibility during checkout.

2. Currency

All prices on the Sunray Hato website are listed in US Dollars (USD) unless otherwise specified.

3. Payment Authorization

By placing an order with us, you authorize Sunray Hato to process your payment for the total amount of your order, including taxes, shipping fees, and any other applicable charges. We reserve the right to verify the payment before processing your order.

4. Payment Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email with the details of your order, including the products purchased, shipping address, and estimated delivery date. Please ensure that your payment details are correct to avoid any delays in processing.

5. Billing Information

To prevent fraud, we may request additional verification for certain orders. You are required to provide accurate and complete billing information, including your full name, billing address, and credit card details. Failure to provide accurate information may result in the cancellation of your order.

6. Payment Errors

If you experience any issues with your payment, such as incorrect charges or payment declines, please contact our customer support team immediately at info@sunrayhato.net or call (956) 702-0280. We will work to resolve any payment-related issues promptly.

7. Taxes

Sales tax will be applied to orders in accordance with the laws of the state of Texas or any applicable tax laws in the delivery area. The tax amount will be clearly displayed during checkout.

8. Price Changes

Prices for products on our website are subject to change at any time without prior notice. However, the price of a product at the time of checkout will remain the same throughout the processing and shipping of the order.

9. Order Cancellation

If you need to cancel or modify your order after payment has been processed, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, it cannot be canceled. You may need to return the item for a refund in accordance with our return policy.

10. Security

We take the security of your payment information seriously. Our website employs secure SSL encryption to ensure that your personal and payment information is protected during transmission. We do not store sensitive payment details, such as your credit card number, on our servers.

11. Fraud Prevention

Sunray Hato uses advanced fraud detection technology to protect both our customers and our business. In some cases, we may require additional verification to process your order, such as confirming your identity or address. We reserve the right to cancel any orders suspected of fraudulent activity.

Contact Information:

If you have any questions or concerns regarding our payment policy, please feel free to contact us:

Thank you for choosing Sunray Hato! We appreciate your business and look forward to providing you with excellent products and services.