Privacy Policy for Sunray Hato

Effective Date: December 31, 2024

At Sunray Hato, we value the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it. By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect two types of information when you interact with our website:

a. Personal Information

When you make a purchase, subscribe to our newsletter, or contact us for support, we may collect personal information, including but not limited to:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment information (via secure third-party payment processors)

b. Non-Personal Information

We may also collect non-personal information automatically when you visit our website, such as:

  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Pages visited on our website
  • Date and time of your visit

This information helps us understand how users interact with our site and improve the user experience.

2. How We Use Your Information

We use the information we collect to provide you with a better experience and fulfill your orders. Specifically, we use your information for the following purposes:

  • Processing Transactions: To complete your orders, process payments, and deliver products or services.
  • Customer Support: To provide customer service, respond to inquiries, and resolve any issues you may have with products or services.
  • Marketing and Communication: To send promotional emails, newsletters, or other marketing materials if you have opted-in to receive them.
  • Improvement of Website and Services: To analyze how visitors use our website, optimize performance, and improve customer experience.

3. How We Protect Your Information

We take reasonable security measures to protect your personal information from unauthorized access, alteration, or destruction. This includes the use of encryption technologies and secure servers. While we strive to protect your data, please understand that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

  • Service Providers: We may share your information with trusted third-party service providers (such as payment processors, delivery services, and marketing platforms) who assist us in running our business and fulfilling your orders.
  • Legal Compliance: We may disclose your information if required to do so by law or to protect the rights, property, or safety of Sunray Hato, our customers, or others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files that are placed on your device to help us track your browsing activity, improve our services, and show personalized content. You can disable cookies through your browser settings, but this may limit some features of our website.

6. Your Choices

a. Opt-Out of Marketing Communications

If you no longer wish to receive promotional emails or newsletters, you can unsubscribe at any time by clicking the “unsubscribe” link in any email we send or by contacting us directly at info@sunrayhato.net.

b. Access and Update Your Information

You may access, update, or delete your personal information by logging into your account on our website or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we discover that a child under the age of 13 has provided personal information, we will take immediate steps to delete such information from our records.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us at:

Sunray Hato
Hotline: (956) 702-0280
Address: Orangewood, Pharr, Texas
Email: info@sunrayhato.net
Website: www.sunrayhato.net

By using our website, you consent to the practices described in this Privacy Policy.